This question was in the last blog post, and I want to go back to it. It’s been going around a lot lately because so many people instantly “get” it. When you are around an upset child, the temptation is to jump right it and help make the child feel better. But if you don’t know what’s going on, you can make it worse.
When you ask this question, you put the child in focus, not your need to “fix” the problem. I’ve been working on the concept of agency – more in another post. When the child is in charge of how you can help the child to feel better, just being in charge is the first step to feeling better.